Effective Date: March 7, 2026
Welcome to The Biopsy Diagnostic Centre (“The Biopsy”, “we”, “our”, or “us”). By
accessing or using our website, booking diagnostic services, or communicating with us through digital channels including WhatsApp, you agree to comply with the following Terms & Conditions.
If you do not agree with any part of these Terms, please do not use our website or services.
1. About Us
The Biopsy Diagnostic Centre provides diagnostic laboratory services, pathology testing, medical imaging assistance, and related healthcare services in India.
Our website provides information about our services and allows patients to contact us, book tests, and communicate through integrated messaging platforms.
2. Use of Website
By using this website, you agree that:
- You are at least 18 years old or using the website under the supervision of a parent/guardian.
- You will provide accurate and truthful information when submitting forms or booking tests.
- You will not misuse the website for illegal activities or unauthorized access.
We reserve the right to suspend access if misuse is detected.
3. Medical Disclaimer
Information provided on this website is intended for general informational purposes only and should not be considered medical advice.
- Test results must be interpreted by a qualified medical practitioner.
- The Biopsy Diagnostic Centre does not replace professional medical consultation.
Always consult a doctor regarding diagnosis or treatment.
4. Appointment & Test Booking
Patients may book diagnostic services through:
- Website forms
- Phone calls
- WhatsApp communication
While we strive to maintain accurate scheduling, test timings may vary due to:
- Laboratory workload
- Equipment availability
- Medical emergencies
5. WhatsApp Communication
The website may allow communication through WhatsApp API or messaging services.
By contacting us via WhatsApp you consent to:
- Receiving appointment confirmations
- Test instructions
- Test reports or notifications
- Customer support messages
Patients may opt-out of messaging at any time by contacting our support team.
6. Payment & Refund Policy
Payments for tests may be made through:
- Online payment gateways
- Cash at the diagnostic center
- And & OR, Other approved methods
Refunds may be issued in cases such as:
- Duplicate payment
- Test cancellation (as per policy)
- Laboratory inability to conduct the test
Refund timelines may vary depending on payment mode.
7. Intellectual Property
Payments for tests may be made through:
- Online payment gateways
- Cash at the diagnostic center
- And & OR, Other approved methods
Refunds may be issued in cases such as:
- Duplicate payment
- Test cancellation (as per policy)
- Laboratory inability to conduct the test
Refund timelines may vary depending on payment mode.
7. Intellectual Property
All website content including:
- Logos
- Text
- Graphics
- Design
- Images
are the intellectual property of The Biopsy Diagnostic Centre and may not be reproduced without written permission.
8. Limitation of Liability
The Biopsy Diagnostic Centre shall not be liable for:
- Website downtime
- Delay in report delivery due to technical issues
- Misinterpretation of test results without medical consultation
Our liability is limited to the cost of the diagnostic service provided.
9. External Links
Our website may contain links to third-party platforms including payment gateways or messaging platforms.
We are not responsible for the privacy practices or content of external websites.
10. Changes to Terms
The Biopsy Diagnostic Centre may update these Terms & Conditions periodically.
Updated terms will be posted on this page with the revised effective date.
11. Governing Law
These Terms & Conditions shall be governed by the laws of India.
Any disputes arising shall fall under the jurisdiction of the courts in [City, State, India].
12. Contact Information
If you have any questions regarding these Terms & Conditions, please contact:
The Biopsy Diagnostic Centre
Address: 29, 21, Shri Nagar Extention, Khajrana Road, Indore
Mobile : 92852-70808
Email : thebiopsyct@gmail.com
